Helpdesk

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Having a problem accessing the site or opening the manual files?

Complete the following 'Helpdesk Form' and we will do everything we can to help.

Please give as much information as possible but remember give as much information. It only delays a solution when we have to ask for more details etc.

Apart from your username and password a telephone number is asked for as some situations can be better solved speaking with you direct. At times a simple situation can appear to become an extremely complicated one when trying to describe things in printed words!!

Remember the more information you can give the better. Error messages can often give us a good clue to what has gone wrong. In the additional information tell also us when did problem start, any changes you have made to computer etc.

Helpdesk